We at Lauren Merkin respect your privacy. The information you share with us upon registration and during checkout will not be shared with any other parties. This information will be used strictly for billing and shipping purposes as well as to contact you about an order or other Lauren Merkin promotional news and events.
Lauren Merkin goes to great lengths to keep your financial information private and safe. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is our policy to never send your credit card number via e-mail.
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of our site. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area.
Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit to us, we cannot guarantee that third parties will not illegally intercept such information. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.
Lauren Merkin and laurenmerkin.com are registered trademarks in the United States and/or other countries. Except with prior written approval, Lauren Merkin does not give permission to use our trademarks in connection with any product or service. The trademarks may not be copied, imitated or used, in whole or in part, without written consent from Lauren Merkin. All other trademarks not owned by Lauren Merkin that appear on this site are the property of their respective owners, and are used with permission.
All content on our Website, including but not limited to images, product descriptions, drawings, figures, logos, menus, webpages, graphics, colors, fonts, schemes, layouts, processes, functions, and software is the property of Lauren Merkin and is protected by domestic and international copyright, and other intellectual property laws. Publication, reproduction, distribution, or modification of our Content, in whole or in part, is forbidden without the express written consent of Lauren Merkin. You may electronically copy and/or print “hard copies” from the website solely for personal, non-commercial purposes related to placing an order or shopping on the website.
- If you have an item in need of repair, please download the repair form and send it back to the address listed on the form.
- All return packages must be insured for the full value of the merchandise.
- We strive to make repairs free of charge but in the event we need to charge for the requested repair, we will contact you before any action is taken.
- Please note that freight charges for repairs are the customer’s responsibility. There will not be freight charges for the return of your repaired item.
- If you have any questions before sending in your repair, please contact us at firstname.lastname@example.org
- We are happy to take your web order over the phone. To do so, please contact us at 212-239-2459 from 10am-6pm EST, Monday – Friday.
- Cancellations are only permitted if an item has not yet been shipped. Once an item has been shipped, all shipping costs incurred will be the responsibility of the customer if the item gets returned back to us.
- Sales tax of 8.875% will be applied to all items shipped within the state of New York.
- All items can be gift wrapped for $5 additional per item.